tecosystems: The Trouble with Binary Arguments

August 20, 2005 on 4:48 am | In Random | No Comments

tecosystems: The Trouble with Binary Arguments: “binary arguments tend to obscure the fact that in many real world implementations, so-called oppositional technologies will compliment rather than annihilate each other. At the very least, they provide each other with the competition that drives innovation”

A very important point - almost all the analysis I’ve seen about ELN technologies is of the either/or variety, the truth is all successful ELN implementations involve a variety of technologies from a number of sources.

In the few cases where an organization has chosen to believe a vendor’s claim that they can provide everything, when you look at what happens on the ground, the end solution is still a series of integrated, complimentary tools from different sources. Interestingly, this is often done in an informal way and the ELN team may not even be aware of it.

Binary arguments are a useful analysis tool, but only that. For project implementation, better to recognize what’s going to happen anyway and run the project in a way that benefits from and supports diversity rather than constantly fight against the natural order of things.

Playing well with others: Amphora and Rescentris

August 1, 2005 on 12:39 pm | In Amphora, Industry | No Comments

For those of you paying attention (OK, I know there’s nothing on the Amphora web site yet - if we were that good at puff marketing I’d be writing this from the beach) we’ve successfully integrated our PatentSafe product with CERF from Rescentris.

From my perspective, there’s three interesting aspects to this:

  1. This is a good example of two companies focusing on their strengths and by cooperating delivering an excellent solution to the customer. Specifically, Amphora’s strength is in “Broad” systems, especially the long-term records and Patent Evidence Creation & Preservation parts of the problem. Rescentris are basically really good at making biologists happy. Together, we do more.
  2. The technical integration was pretty quick (they just do an http submit with a PDF to PatentSafe, we take the resulting document and do our thing, returning status codes to CERF. Total programmer time, a few hours at most - and all testing etc. done over the Internet. Such is the power of simple, lightweight tools.
  3. In this case, we actually worked together to deliver the solution to the customer. Specifically CERF is installed on an Amphora-provided server (we had one off the shelf, the customer only wanted one server not two), and we scheduled our installation visits to happen at the same time. In addition, we’re coordinating upgrades and ongoing support.

Overall, a good example of what can happen if you’ve got well-architected products and willing vendors. Customer gets “best of breed” solution at a low price. Fun project too!

Can’t help but contrast this to the somewhat mercenary approach we’ve seen with some vendors - they’ll promise/do anything to get whatever business there is available, regardless of their capability to do it. Then the customer ends up with a train wreck - sure there’s “one throat to choke” but the vendor’s sales guy just promised a bunch of stuff just to get the business, and then left their implementation team deep in trouble. The customer can choke all the throats they want, it isn’t going to help them get a solution - and they’ve got a vendor who can’t/won’t work with any of their other vendors.

Given the reality of ELN systems (where you always have to integrate with other systems) better to work with companies who acknowledge that partnering is a crucial part of the vendor value proposition, and are able to focus on delivering their part, and work with others to deliver the whole solution.

Workshop material from IVT & IQPC now available

August 1, 2005 on 12:09 pm | In Happenings, Industry | No Comments

Over the past couple of weeks I’ve run ELN implementation workshops at the IVT (in Philadelphia) and IQPC (in Boston) ELN conferences. Both were excellent, very interactive, and I hope people enjoyed them.

If you attended the workshops and would like a copy of the the presentations and handouts, email me.

My presentation on ELN integration techniques from the IQPC conference is now available on the main Amphora web site, here.

One additional request - if you’re currently running an ELN project, why not start a blog and let us know how you’re getting on?

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